The municipality of Gladsaxe has about 63,000 inhabitants. The municipality has roughly 31,000 dwellings and about 35,000 workplaces.
At Gladsaxe Municipality all mails must be converted into digital format, registered and then filed. This provides Gladsaxe Municipality with complete access to all documentation and high levels of flexibility in balancing the workload among the employees.
The consultants of Specialisterne perform the initial screening of the scanned documents, and then register documents related to the same case, once this i done,they then validate and forward the documents by mail to the relevant case manager or department in the municipality.